Shipping & Returns
If your order contains Pre-Order product/s shipping of your order will occur when all products have arrived. We will keep you updated re the timing of this.
We are based in Perth, Western Australia and welcomes pickup for those who live locally. Just select the Local Pickup option at checkout. I will contact you directly to arrange the pickup.
ORA Fabulous Fibres ships everywhere!
We are based on the west coast of Australia and use Australia Post for our delivery service.
We aim to pack and ship all orders within 1 business day. We will contact you if a delay is anticipated.
All orders are packed in a complimentary unbleached, calico drawstring bag which is perfect for storing your projects.
We use fully compostable, zero waste and reusable mailers for shipping.
We offer flat rate shipping via Australia Post for all Australian deliveries.
Standard Post: $9.50
Express Post: $12.50
ORA is pleased to ship to everyone no matter where you are!
We use Australia Post for our delivery service. International shipping costs are weight based and in increments of 500 grams. Shipping will be calculated automatically on checkout.
All international deliveries include tracking. Express shipping is also available.
Please email email@example.com if you have any questions about our shipping service.
ORA Fabulous Fibres gladly accept returns for unused items with their original packaging. Return of unused items back to ORA Fabulous Fibres is at the customers expense. Please email us at firstname.lastname@example.org to arrange the return.