Shipping & Returns

PRE-ORDER Items

If your order contains Pre-Order product/s shipping of your order will occur when all products have arrived. We will keep you updated re the timing of this.

LOCAL PICKUP

We are based in Perth, Western Australia and welcomes pickup for those who live locally. Just select the Local Pickup option at checkout. I will contact you directly to arrange the pickup.

SHIPPING

ORA Fabulous Fibres ships everywhere!

We are based on the west coast of Australia and use Australia Post for our delivery service.

We aim to pack and ship all orders within 1 business day. We will contact you if a delay is anticipated.

All orders are packed in a complimentary unbleached, calico drawstring bag which is perfect for storing your projects.

We use compostable, zero waste and reusable mailers for shipping.

Domestic Shipping

We offer flat rate shipping via Australia Post for all Australian deliveries. 

Standard Post: $9.50

Express Post:  $12.50

International Shipping

ORA is pleased to ship to everyone no matter where you are!

We use Australia Post for our delivery service. International shipping costs are weight based and in increments of 500 grams. Shipping will be calculated automatically on checkout.

All international deliveries include tracking. Express shipping is also available.

Please email orafabulousfibres@gmail.com if you have any questions about our shipping service.

RETURNS

ORA Fabulous Fibres gladly accept returns for unused items with their original packaging. Please email us at orafabulousfibres@gmail.com to arrange the return.